Payment 

 

 

Paypal 

 

All payments are processed via Paypal and will be protected by their Buyer Protection Policy 

All prices are USD 

 

 

​Refunds

 

Summer Gems will not be responsible for undeliverable  mail due to the following 

  • Incorrect or incomplete Shipping Addresses 

  • Lost order that haven't been investigated by the Post Office 

  • Incorrectly stated sizing measurements 

 

Returns & Exchanges 

 

- Customer satisfaction is pivotal for my business so please let us know when you are  dissatisfied before you leave a negative review 

  • Our address will be sent to you upon request after the reason for a return has been accessed 

  • A return will not reimbursed if the original package has been tracked as delivered. That would be a matter best handled at your local post. 

  • Kindly place the item in the original package and ensure that the item  can be tracked 

  • Once received the value excluding the shipping will be returned to you 

  • We will not accept return on items that have been customized. 

  • Incorrect malling address will not warrant a refund 

  • Returns are at the buys expense